Last updated: February 2026

Privacy Policy

This Privacy Policy explains how RTS Company AU ("we", "us", or "our") collects, uses, discloses, and safeguards the personal information you provide when you use our website and services. By using our website or engaging our services, you consent to the practices described below.

1. Who we are

RTS Company AU is a private, independent overseas recruitment and immigration consultancy based in Sydney, Australia. We are not an Australian government website, department, or agency, and we are not affiliated with, endorsed by, or acting on behalf of the Australian Government.

2. Information we collect

We may collect the following information when you contact us or use our client portal:

Contact details such as your name, email address, and phone number.
Enquiry details you choose to share about your circumstances and goals.
Documents you or our consultants upload to your secure client account.
Account information required to authenticate you and manage your case.

3. How we use your information

To respond to your enquiries and provide the services you request.
To create and manage your secure client account and documents.
To communicate with you about your matter, including by email.
To improve our services and meet our legal and record-keeping obligations.

We do not sell your personal information.

4. How we store and protect your information

Documents and account data are stored using reputable infrastructure providers with access controls. Files uploaded to your client account are held in private storage and are only accessible to you and authorised RTS Company AU staff. We take reasonable technical and organisational measures to protect your information, though no method of transmission or storage is completely secure.

5. Sharing your information

We may share your information with trusted service providers who help us operate our website and services (for example, secure storage and email delivery providers), and where required by law. Any decision regarding a visa, employment, or migration outcome is made solely by the relevant Australian authorities and employers, not by us.

6. Your rights

You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below. We will respond within a reasonable time.

7. Cookies and analytics

Our website may use privacy-friendly analytics to understand general usage and improve the experience. This does not identify you personally.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at hr@rtscompanyau.com or +61 468 199 662. Our address is Suite 510, Level 5/49 Queens Rd, Five Dock NSW 2046, Sydney, Australia.